Conflict Management

Conflict Management is a crucial eLearning module designed to address the challenges of workplace conflict, offering valuable insights and strategies for professionals in the aquatic industry. Workplace conflict can be damaging at both personal and organisational levels. This eLearning module provides information and an opportunity for growth and improved relationships for people working in the aquatic industry.

This course delves into four main learning themes: Understanding Conflict, Identifying Conflict, Personality Types and Conflict, and How to Manage Conflict Situations. It uses animated scenarios set in familiar aquatic industry settings to guide participants through key steps and strategies for conflict management.

Completing this eLearning module, which takes approximately 90 minutes, equips individuals and organisations to effectively navigate conflict situations. Moreover, it offers the option of additional face-to-face group training sessions to reinforce learning and skill development.

The focus is on achieving positive outcomes and fostering stronger relationships among colleagues, customers, and employers in the aquatic industry.

Difficulty level: Advanced

Duration: Approx 90mins